Global M&A Advisor to the Residential, Commercial, & Business Services Industries

Scaling a Service Business: The Hard Truth from Paul Giannamore & Jonathan Pototschnik

How do you scale a service business without burning out or falling into bad habits? Paul Giannamore and Jonathan Pototschnik share powerful insights on the trade-offs required to build a scalable, profitable business.

Discover how early-stage habits, poor margins, and burnout can trap business owners—and how to break free. From optimizing your geography to managing complexity, this conversation is packed with actionable tips for creating a dense, thriving operation that stands the test of time. Key Takeaways:

  • The #1 mistake small businesses make when scaling
  • How to prioritize profitability over short-term revenue
  • Why complexity leads to burnout and stalled growth