Global M&A Advisor to the Residential, Commercial, & Business Services Industries

The Story of Terminix Puerto Rico: A Conversation with Mark Kitchenman and Michael Holston

In this episode of “Off the Record with Paul Giannamore,” Paul sits down with Mark Kitchenman, former owner of Terminix Puerto Rico, and Michael Holston of Rentokil to discuss the recent acquisition of Terminix Puerto Rico by Rentokil. They explore the history, challenges, and growth of the pest control industry in Puerto Rico, including the unique dynamics of operating in the Caribbean.

This episode covers:

  • The history of Terminix Puerto Rico and its growth under Mark Kitchenman
  • The challenges and successes of merging Rentokil and Terminix operations
  • Insights into the pest control market in Puerto Rico and the Caribbean
  • The impact of natural disasters, including Hurricane Maria, on business operations
  • The cultural and operational differences between U.S. and Puerto Rican pest control markets
  • The future of pest control in the Caribbean under the Rentokil banner

About the Host:
Paul Giannamore: A renowned Mergers and Acquisitions sell-side advisor with extensive experience in the service industry, Paul Giannamore is known for his deep expertise in business growth strategies and digital marketing. His insightful interviews with industry leaders offer valuable perspectives for anyone looking to expand or sell their business.

About the Guests:
Mark Kitchenman: Former owner of Terminix Puerto Rico, Mark has decades of experience in the pest control industry, having grown the Terminix franchise significantly before its acquisition by Rentokil.

Michael Holston: A seasoned pest control professional, Michael has extensive experience managing operations in the Caribbean, overseeing the integration of Terminix into Rentokil’s business model.

Join us for an insightful conversation that delves deep into the complexities of the pest control industry in Puerto Rico and the Caribbean. Don’t forget to like, comment, and subscribe for more expert discussions and industry insights!