Patrick recalls a one-time project in which he had to research recurring vs reoccurring. Leave it to Patrick to chase that into a food frequency free-for-all. If Paul can make it past the Compound, he can show how his one (and maybe never) trip to Waco explains the reoccurring difference. Paul goes on to distinguish…

Relationships, referrals, and pricing chatter abound during this time in The Boardroom. When it comes to building a client base, Jeff takes over as teacher during this sit-down session. Listen for how Bain Pest Control’s retention rate and marketing budget stray from the norm.

Mitch Smith discusses experiences which shaped his management style. He shares leadership lessons learned throughout his 35+ year career. Before Mitch’s current position as COO of Edge, Mitch was the Pacific Division President at Orkin.

Patrick asks Paul to draw the line in the sand between brokers and sell-side advisors. What about Patrick’s conflict of interest hunch between buy-side and sell-side work?

Set aside what you think about routing for two hours, and step into the Boardroom with Pam Blauvelt of PCT Top 100 Griffin Pest Solutions (now a Rentokil company… finally).

Who knew that a hedge fund conference on modern portfolio management theory would spiral into giving Dennis Rodman free throw lessons? How will Company Bravo’s “Timmy” stack up at the line? Where is the balance between incentives and preventing demotivation? It’s a yin and yang exchange.

Her maternal determination brought her from food stamps to financial freedom. As a pest control pioneer, Shelby broke the glass ceiling but in her humility, she credits providing for her kids.

What makes up an effective board? Maybe better asked, who makes up an effective board?

The Boardroom Buzz listeners delivered when called upon. Paul and Jamie tackle listener-submitted questions.